Read our CanPlay Casino review and find out if it’s safe and legit. Learn about its player feedback and complaints, T&Cs, games & bonuses.

When reviewing and assessing CanPlay Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We’ve worked out the casino’s Safety Index, a numerical and verbal representation of online casinos’ safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Although CanPlay Casino scored an Above average Safety Index of 7.1, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Read our CanPlay Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – CanPlay Casino fairness and safety

We calculate a casino’s Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino’s estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of CanPlay Casino, we meticulously evaluated and analyzed the Terms and Conditions of CanPlay Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players’ winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino’s T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.

According to our approximate calculation or collected information, CanPlay Casino is an average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino’s size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we know, no relevant casino blacklists include CanPlay Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

In our comprehensive review of all relevant aspects, CanPlay Casino has attained an Above average Safety Index of 7.1. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

CanPlay Casino Terms and Conditions

When evaluating online casinos, we meticulously analyze each casino’s Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of CanPlay Casino to be unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about CanPlay Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino’s safety and fairness.

We have found one relevant complaint about this casino. Because of this complaint, we’ve given this casino 92 black points. You can find more information about the complaint and black points in the ‘Safety Index explained’ part of this review.

CanPlay Casino user feedback and reviews

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

So far, we have received only 2 player reviews of CanPlay Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. You can find the reviews in the User reviews part of this page.

Note: It’s important to note that user reviews may not always provide an objective reflection of the casino’s quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino’s reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

CanPlay Casino company data and licenses

CanPlay Casino is owned by The Abenakis Council of Wolinak and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

CanPlay Casino has a gambling license issued by Kahnawake Gaming Commission in Kahnawake.

Win and withdrawal limits, payment options

CanPlay Casino accepts deposits via 7 payment methods. This includes: Mastercard, VISA, InstaDebit, eChecks, Instant Bank Transfer, Interac e-Transfer, Interac.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino’s win and withdrawal limits in the table below.

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at CanPlay Casino.

Language	Website	Customer support	Live chat
English			24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at CanPlay Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of CanPlay Casino to be good.

Casino games and slots available at CanPlay Casino

CanPlay Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Live roulette.

Games from 43 casino game providers are available. This includes Blueprint Gaming, Pragmatic Play, Leander Games, Rabcat, 2By2 Gaming, Iron Dog Studio, Asylum Labs, Gameburger Studios, Magic Dreams, PearFiction Studios, Fantasma Games, Old Skool Studios, Half Pixel Studios, Reel Kingdom, Neon Valley Studios, Slingshot Studios, Alchemy Gaming, Pulse 8 Studios, GONG Gaming Technologies, G Games, SpinPlay Games, Eurostar Studios, Nailed it! Games, Neko Games, Fortune Factory Studios, Gold Coin Studios, All For One Studios (ALL41), Aurum Signature Studios, Northern Lights Gaming, Just For The Win, Games Global, Storm Gaming, Foxium, Golden Rock Studios, Snowborn Games, AGS, Buck Stakes Entertainment, Stormcraft Studios, YoloPlay, D-Tech, Triple Edge Studios, AreaVegas, Crazy Tooth Studio.

CanPlay Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from CanPlay Casino in our database, which you can find in the ‘Bonuses’ part of this review.

*Note: In case you are looking for more information about this casino’s bonus offers, visit our CanPlay Casino bonuses page.*We calculate a casino’s Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino’s estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of CanPlay Casino, we meticulously evaluated and analyzed the Terms and Conditions of CanPlay Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players’ winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino’s T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.

According to our approximate calculation or collected information, CanPlay Casino is an average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino’s size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we know, no relevant casino blacklists include CanPlay Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

In our comprehensive review of all relevant aspects, CanPlay Casino has attained an Above average Safety Index of 7.1. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

CanPlay Casino Terms and Conditions

When evaluating online casinos, we meticulously analyze each casino’s Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of CanPlay Casino to be unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about CanPlay Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino’s safety and fairness.

We have found one relevant complaint about this casino. Because of this complaint, we’ve given this casino 92 black points. You can find more information about the complaint and black points in the ‘Safety Index explained’ part of this review.

CanPlay Casino user feedback and reviews

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

So far, we have received only 2 player reviews of CanPlay Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. You can find the reviews in the User reviews part of this page.

Note: It’s important to note that user reviews may not always provide an objective reflection of the casino’s quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino’s reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

CanPlay Casino company data and licenses

CanPlay Casino is owned by The Abenakis Council of Wolinak and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

CanPlay Casino has a gambling license issued by Kahnawake Gaming Commission in Kahnawake.

Win and withdrawal limits, payment options

CanPlay Casino accepts deposits via 7 payment methods. This includes: Mastercard, VISA, InstaDebit, eChecks, Instant Bank Transfer, Interac e-Transfer, Interac.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino’s win and withdrawal limits in the table below.

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at CanPlay Casino.

Language	Website	Customer support	Live chat
English			24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at CanPlay Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of CanPlay Casino to be good.

Casino games and slots available at CanPlay Casino

CanPlay Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Live roulette.

Games from 43 casino game providers are available. This includes Blueprint Gaming, Pragmatic Play, Leander Games, Rabcat, 2By2 Gaming, Iron Dog Studio, Asylum Labs, Gameburger Studios, Magic Dreams, PearFiction Studios, Fantasma Games, Old Skool Studios, Half Pixel Studios, Reel Kingdom, Neon Valley Studios, Slingshot Studios, Alchemy Gaming, Pulse 8 Studios, GONG Gaming Technologies, G Games, SpinPlay Games, Eurostar Studios, Nailed it! Games, Neko Games, Fortune Factory Studios, Gold Coin Studios, All For One Studios (ALL41), Aurum Signature Studios, Northern Lights Gaming, Just For The Win, Games Global, Storm Gaming, Foxium, Golden Rock Studios, Snowborn Games, AGS, Buck Stakes Entertainment, Stormcraft Studios, YoloPlay, D-Tech, Triple Edge Studios, AreaVegas, Crazy Tooth Studio.

CanPlay Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from CanPlay Casino in our database, which you can find in the ‘Bonuses’ part of this review.

Note: In case you are looking for more information about this casino’s bonus offers, visit our CanPlay Casino bonuses page. Read more Read less No Deposit Bonus:Not availableDeposit Bonus:Not available Payment methods -

Withdrawal limits per week C$4,000 per day C$10,000 SlotsRouletteBlackjackNo bettingVideo pokerNo bingoBaccaratJackpot gamesLive gamesNo pokerCraps and diceNo kenoNo scratch cardsNo eSports bettingCrash gamesTypes of games- Slots

• Roulette
• Blackjack
• No betting
• Video poker
• No bingo
• Baccarat
• Jackpot games
• Live games
• No poker
• Craps and dice
• No keno
• No scratch cards
• No eSports betting
• Crash games

English websiteEnglish customer supportEnglish live chat-

• Good selection of game providers

• Various responsible gaming options available

• Live chat support is available 24/7

• Mobile casino app for Android and iOS

• No game provider filter

• Only one currency is accepted

• Limited choice of payment methods

• Accepts only players from Canada

• Players who withdraw a sum of money that is 5 times or more, greater than their lifetime deposits across the Casino Group will only be able to withdraw their winnings at a sum of $4,000 per week

• All applicants must be over 19 years of age to use the Service except in Alberta, Manitoba & Quebec

Browse all bonuses offered by CanPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino GuruWe want players to understand gambling. This is a place to share experience with CanPlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:Not enough reviews Rated by 2 users

Very positivePositiveNeutralNegativeVery negativeDo you have any experience with this casino?

Write a review Casino GuruWe want players to understand gambling. EtobicokeguyJunior ApprenticeCanada• 2 years ago $170 into this Canplay Ontario site, not one withdraw yet. impossible to receive a bonus or scatter and nonexistent, lots low game payouts and impossible for a good game payout.Better to stay playing on Play OLG when I want to be robbed. - Good selection of games

• No lagging games

• No errors that I experienced

• Easy to deposit

• No issues with live chat

• 24/7 Live chat

• Good selection of game providers

• Poor game payouts

• scatter are nonexistent

• Random game payouts isn’t there

• Not fair game payouts

• Too many zero game plays

• Very bad game runs and nothing good

• I believe this casino is located in Curacao

Csavoie727Unregistered userCanada• 3 years ago I been trying to get my check from this casino with the support team being really aggressive and not giving me answers as to why my check has not been mailed when I made my withdrawal it said it would be 5-7 days I been waiting for 8 days and my check still hasn’t been mailed I ask why and they don’t even answer me I tried chat they just make up things it’s very upsetting to be a vip player and not being treated with respect and when I ask questions I just bothering them they can’t even give me a straight answer I was just threatened that they will block my questions so I guess I will never get my winnings even though you took my money with no issues and I don’t understand how a casino can just be printing checks once a week unacceptable - Still waiting over 8 days for my money

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CanPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.1/10Medium-sized casino, based on our research and estimatesWe consider the casino’s T&Cs to be unfairNot found on any relevant casino blacklistLow value of withheld winnings in player complaints in relation to the casino’s sizeWe also considered other factors, which had a neutral impact on the casino’s Safety IndexThe Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

• Detection of some basic betting techniques may result in confiscated winnings T&C copied from the casino’s website (in English): Read less Read more

• Low-risk play may lead to winnings being confiscated T&C copied from the casino’s website (in English): Read less Read more

• Bonus-related restriction that should be technologically enforced T&C copied from the casino’s website (in English): Read less Read more

• Detection of some betting techniques while wagering bonuses may result in confiscated winnings T&C copied from the casino’s website (in English): Read less Read more

• Self-exclusion at any other online casino as potential grounds for forfeiture or winnings T&C copied from the casino’s website (in English): Read less Read more

• Detection of some basic betting techniques may result in confiscated winnings T&C copied from the casino’s website (in English): Read less Read more

• Low-risk play may lead to winnings being confiscated T&C copied from the casino’s website (in English): Read less Read more

• Bonus-related restriction that should be technologically enforced T&C copied from the casino’s website (in English): Read less Read more

• Detection of some betting techniques while wagering bonuses may result in confiscated winnings T&C copied from the casino’s website (in English): Read less Read more

• Self-exclusion at any other online casino as potential grounds for forfeiture or winnings T&C copied from the casino’s website (in English): Read less Read more

Complaints about CanPlay Casino and related casinos (5)

5All0Opened1Unresolved0Resolved4Rejected

Complaints directly about CanPlay Casino

Our verdict

Player stopped responding

Player is struggling to complete the account verification.

The player from Canada is experiencing difficulties withdrawing their winnings due to ongoing account verification. We rejected the complaint because the player didn’t respond to our messages and questions.

Read moreRead lessClosed Submitted: 07 Jan 2023 Disputed amount: C$210 Our verdict

Delayed payment, status unknown

Withdrawal Issues with Etransfer.

The player couldn’t withdraw his winnings. He had deposited using interac e-transfer but he couldn’t withdraw using the same payment method.

Unresolved Read more on: askgamblers.com Submitted: 9/2022 Disputed amount: C$1,529 Our verdict

Player stopped responding

Player has been blocked.

The player from Canada redeemed a free spin bonus. Then his account has been closed, but the casino didn’t specify the reason. We rejected the complaint because the player didn’t respond to our messages and questions.

Read moreRead lessClosed Submitted: 23 Sep 2020 Disputed amount: €2,092 Our verdict

Player stopped responding

Player’s account has been blocked.

The player from Canada had her account blocked and deposit confiscated. We rejected the complaint because the player didn’t respond to our messages and questions.

Closed Submitted: 16 Aug 2020 Disputed amount: C$50 Our verdict

Player stopped responding

Player has been accused of breaching bonus terms and conditions and had his winnings confiscated.

The player from Canada had his winnings cancelled due to unfinished wagering requirements, however, he claims, he wasn’t aware of playing with the bonus. We rejected the complaint because the player didn’t respond to our messages and questions.

Read moreRead lessClosed Submitted: 08 Jun 2020 Disputed amount: C$1,700 5All0Opened1Unresolved0Resolved4Rejected

Complaints directly about CanPlay Casino

Our verdict

Player stopped responding

Player is struggling to complete the account verification.

The player from Canada is experiencing difficulties withdrawing their winnings due to ongoing account verification. We rejected the complaint because the player didn’t respond to our messages and questions.

Read moreRead lessClosed Submitted: 07 Jan 2023 Disputed amount: C$210 Our verdict

Delayed payment, status unknown

Withdrawal Issues with Etransfer.

The player couldn’t withdraw his winnings. He had deposited using interac e-transfer but he couldn’t withdraw using the same payment method.

Unresolved Read more on: askgamblers.com Submitted: 9/2022 Disputed amount: C$1,529 Our verdict

Player stopped responding

Player has been blocked.

The player from Canada redeemed a free spin bonus. Then his account has been closed, but the casino didn’t specify the reason. We rejected the complaint because the player didn’t respond to our messages and questions.

Read moreRead lessClosed Submitted: 23 Sep 2020 Disputed amount: €2,092 Our verdict

Player stopped responding

Player’s account has been blocked.

The player from Canada had her account blocked and deposit confiscated. We rejected the complaint because the player didn’t respond to our messages and questions.

Closed Submitted: 16 Aug 2020 Disputed amount: C$50 Our verdict

Player stopped responding

Player has been accused of breaching bonus terms and conditions and had his winnings confiscated.

The player from Canada had his winnings cancelled due to unfinished wagering requirements, however, he claims, he wasn’t aware of playing with the bonus. We rejected the complaint because the player didn’t respond to our messages and questions.

Read moreRead lessClosed Submitted: 08 Jun 2020 Disputed amount: C$1,700 Our verdict

Player stopped responding

Player is struggling to complete the account verification.

The player from Canada is experiencing difficulties withdrawing their winnings due to ongoing account verification. We rejected the complaint because the player didn’t respond to our messages and questions.

Read moreRead lessClosed Submitted: 07 Jan 2023 Disputed amount: C$210 The player from Canada is experiencing difficulties withdrawing their winnings due to ongoing account verification. We rejected the complaint because the player didn’t respond to our messages and questions.

Our verdict

Delayed payment, status unknown

Withdrawal Issues with Etransfer.

The player couldn’t withdraw his winnings. He had deposited using interac e-transfer but he couldn’t withdraw using the same payment method.

Unresolved Read more on: askgamblers.com Submitted: 9/2022 Disputed amount: C$1,529 The player couldn’t withdraw his winnings. He had deposited using interac e-transfer but he couldn’t withdraw using the same payment method.

Our verdict

Player stopped responding

Player has been blocked.

The player from Canada redeemed a free spin bonus. Then his account has been closed, but the casino didn’t specify the reason. We rejected the complaint because the player didn’t respond to our messages and questions.

Read moreRead lessClosed Submitted: 23 Sep 2020 Disputed amount: €2,092 The player from Canada redeemed a free spin bonus. Then his account has been closed, but the casino didn’t specify the reason. We rejected the complaint because the player didn’t respond to our messages and questions.

Our verdict

Player stopped responding

Player’s account has been blocked.

The player from Canada had her account blocked and deposit confiscated. We rejected the complaint because the player didn’t respond to our messages and questions.

Closed Submitted: 16 Aug 2020 Disputed amount: C$50 The player from Canada had her account blocked and deposit confiscated. We rejected the complaint because the player didn’t respond to our messages and questions.

Our verdict

Player stopped responding

Player has been accused of breaching bonus terms and conditions and had his winnings confiscated.

The player from Canada had his winnings cancelled due to unfinished wagering requirements, however, he claims, he wasn’t aware of playing with the bonus. We rejected the complaint because the player didn’t respond to our messages and questions.

Read moreRead lessClosed Submitted: 08 Jun 2020 Disputed amount: C$1,700 The player from Canada had his winnings cancelled due to unfinished wagering requirements, however, he claims, he wasn’t aware of playing with the bonus. We rejected the complaint because the player didn’t respond to our messages and questions.

Discuss anything related to CanPlay Casino with other players, share your opinion, or get answers to your questions.

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CanPlay Casino offers thrilling games, daily bonuses, and secure, responsible gaming for Canadian players.

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